Open the Notifications modal to swiftly view and efficiently manage your Reminders.
Overview
The Notifications modal allows users to view, filter, create, edit, and delete reminders.
Availability: All customers.
Access Reminders
- Click the bell icon in the top right-hand corner of the page to open the Notifications modal
- Click the Reminders tab and manage your reminders by using the filter dropdowns below:
Filter Reminders
- Click on the Modified dropdown to choose the sorting order
- Modified Date
- Created Date
- Type of Task
- Click on the Priority dropdown to filter by priority level
- Very High
- High
- Medium
- Low
- Very Low
- None
- Click on the Page dropdown to adjust the page view (5, 10, 20, 50 or 100)
- Note: If multiple pages of reminders exist, use the arrow icon to select which page to view
Create a Reminder
- In the Reminders tab, click the + icon to create a new reminder
-
Important:
- This creates a standalone reminder not associated with any entity.
- To create a reminder for a task, navigate to the Tasks section of an entity. Learn more in this article: Set a Task Reminder.
-
Important:
- In the Reminder modal, enter the necessary details:
- Notification Preference: Check the boxes to Send an email, Send a notification, or both
- Delivery Date*: Specify the initial date for the reminder to be sent [YYYY-MM-DD format]
-
Repeats*: Select Does not repeat (default) or specify a frequency such as:
- Daily
- Weekly: on the weekday set in the delivery date (e.g., Weekly on Thursday)
- Annually: on the day and month set in the delivery date (e.g., Annually on October 16)
- Every weekday (Monday to Friday)
-
Custom to define a specific schedule:
-
Repeats Every*: Select how often the reminder repeats, e.g., every [X] Days, Weeks, Months, Years.
- If selecting Repeats Every [X] Week: an option becomes available to specify the days of the week (M, T, W, T, F, S, S) under Repeats On
- If choosing Repeats Every [X] Month(s) and the delivery date falls on the 29th, 30th, or 31st): check the box For days that don’t occur in each month, deliver the report on the last day of the month if applicable
- Ends*: Choose to end On a specific date [YYYY-MM-DD format], After [X] occurrences, or Never
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Repeats Every*: Select how often the reminder repeats, e.g., every [X] Days, Weeks, Months, Years.
- Time*: Select the time of day for the reminder to be sent, displayed in 15-minute intervals
- Timezone*: Select the appropriate timezone from the dropdown
- Priority: Click on the drop-down menu and select either Very High, High, Medium, Low, Very Low priority or None
- Select Users*: Type the name of the internal user and choose them from the dropdown list. Repeat this step to add more users.
- Message*: Add a message to be sent to users in the reminder
- Click Create reminder to complete the process
- A green banner will appear on the left-hand side of the page stating Reminder created successfully
Edit a Reminder
- In the Reminders tab, locate the reminder to edit
- Click the pencil icon on the corresponding task to open the Reminder modal
- Modify the necessary fields as needed. Refer to the 2. step in the Create a Reminder section above.
- Click Save changes to finalize the edit
- A green banner will appear on the left-hand side of the page stating Reminder created successfully
Discard a Reminder
- In the Reminders tab, locate the reminder to delete
- Click the pencil icon on the corresponding task to open the Reminder modal
- Click Discard reminder (with bin icon), located at the bottom left-hand corner of the modal
- A green banner will appear on the left-hand side of the page stating Reminder deleted successfully