The following updates will be rolled out to customers in multiple phases, starting on April 24. If you're not seeing these updates in your environment by then, they will be available to you in the near future. If you have any questions, feel free to contact your CSM.
We’re updating the Templates section to enhance navigation and ensure consistency with the rest of the platform. The refreshed layout improves the experience across all three tabs—Custom Templates, Standard Templates and Packages, making it easier to find and manage the templates you use most.
This will be the new default view; however, a ‘New Experience’ toggle will be available for 30 days, giving you the option to switch back to the classic layout while you get comfortable with the changes.
Use the New Experience toggle located at the top right of the screen to compare before and after changes.

Common Changes
Table UI
- Table Shortcuts always show and no longer appear on hover.
- Pagination moved from the top of the table to the bottom.
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Updated subtemplate icon from a symbol to a yellow Subtemplate tag.
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NEW Templates using Subtemplates will show the Subtemplate name as a yellow tag. This is helpful when managing templates and removes the need to open a template’s settings to check if it uses a certain subtemplate(s).
Before - Table shortcuts with old subtemplate icon
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After - Table shortcuts with new subtemplate indications
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- NEW Search Options dropdown with options to search by tags or subtemplate.
- REMOVED Removed search by tags or subtemplate checkboxes and replaced with Select Search Options dropdown.
Before - Search by Subtemplate or Tag
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After - Search Options dropdown (Search by Tags or Assigned Subtemplates)
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Before - Trying to search for templates ONLY that contain the word “include” (no way to exclude subtemplates from results)
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After - Successfully searching for templates ONLY that contain the word “include”
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After - New filter panel with new Template Type filter
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Edit Template modal
- Updated elements to match the new modal pattern with collapsible sections.
- All dropdown fields are searchable.
- NEW Selected Data options are all revealed and disabled if not used, instead of being hidden.
- NEW Convert to Subtemplate option added.
- REMOVED Removed dropdown to change from Template to Subtemplate and vice-versa.
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Prompts modal
- Updated UI elements to match the new design for consistency.
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Subtemplate modal
- Updated UI elements to match the new design for consistency.
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Delete Template modal
- Updated UI elements to match the new design for consistency.
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Dynamic textarea
- Textareas will adjust to the size of the content automatically.
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Clearable fields and dropdowns
- Toolbox components contain a quick, clear shortcut X button.
Before - Old Input field |
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After - New input field with clear option
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Searchable dropdowns
- Dropdown fields are searchable.
After - Searchable dropdown field |
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Tooltip on hover for Input fields
- Show the full length of the input value, no matter how long.
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Custom Templates tab
Old UI - Templates view header
- REMOVED Removed New button dropdown from top-left position.
- REMOVED Removed Add Filter button from top-right position. Replaced with table filter panel.
New UI - Templates view header
- NEW New button dropdown position moved from top-left to top-right to align with all other new button positions.
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Old UI - New Template modal
- REMOVED Removed step-by-step template configuration settings workflow.
New UI - New Template modal
- Multiple sections have tabs on the left side that jump to the relevant section on the right side when clicked.
- The tabs also indicate whether a form section is valid or not.
- It’s now easier to review multiple documents being uploaded at once.
- Sections are also collapsible.
- All dropdown fields are searchable.
Before - Upload template - using stepper for multi-upload |
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After - Upload template - view all settings for files to be uploaded |
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Replace Template modal
- Updated UI elements to match the new design for consistency.
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Table UI
- NEW For consistency and findability, the Actions button is placed to the very left and on the same row as the search bar. Disabled by default until a file is selected. The Actions button contains options: Edit, Export to Drive, Export to iManage and Delete.
- REMOVED Removed options: Edit Selected, Export to Drive, Export to iManage and Delete that were located in the top-left of the view header.
Before - Selected template(s) actions |
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After - Selected template(s) actions via Actions dropdown |
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Standard Templates tab
Table UI
- Updated UI elements to match the new design for consistency.
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View Template Settings modal
- Updated elements to match the new modal pattern with collapsible sections.
- All dropdown fields are searchable.
- Selected Data options are all revealed and disabled if not used, instead of being hidden.
- REMOVED Removed option to enable template for teams. Instead, standard templates can be toggled on/off using the Global toggle on the table view.
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Packages Tab
Table UI
- NEW Table row shortcuts to edit or delete packages are now available.
- REMOVED Removed the checkbox for each table row entry to perform a delete.
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New/Edit Package modal
- Updated elements to match the new modal pattern with collapsible sections.
- All dropdown fields are searchable.
- REMOVED Removed the Next and Back buttons in the New Package modal.